![]() ![]() We also recommend that the customer change their Passport devices periodically for off site storage. If ransomware tries to access it, the Passport device will reject the request unless it can provide the encryption key (password). The passport has the additional feature of protecting against ransom ware. You can put it on a device on your network backing up company files using whatever backup software you wish, ideally this computer has limited or no internet access. For those wishing on site backup, Passport is for you. Many companies are OK with backup on a cloud, however many are not, especially companies working on proprietary products (like medical devices) or companies doing government classified work. If you are using it for backup we use and recommend "Passport". Easy to use, no wasted space on unneeded software, and no worry about providing passwords every time you turn on or wake up your computer. If you just want to store movies provide sharing on your network, etc then Easy Store is for you. I hope someone can help me with this current issue as its a bit frustrating having to shut the computer down to remove the disk.I work for a local IT company serving small and medium size customers. I then reinstalled Acronis 2021 and yep the problem came back. Prior to updating to 2021 version everything worked fine and to prove that is was 2021 version at fault I removed Acronis completely after that I could eject the WD Drive safely without any issues. ![]() Close all applications that have open files on the disk then try to stop the device again" I know that there are no open files or applications on the disk when I try to eject. I plugged the disk in and went through the process of opening the disk which is password protected, the disk has a hidden partition called WD Unlocker which has a CD drive icon, anyway there was no problem there, I accessed the file and proceeded to eject the disk safely but kept getting popups telling me "The device cannot be stopped right now. I have been using Acronis products for years now and had no issues until the other day when I opened Acronis 2020 and was greeted with a 2021 update available which I downloaded and installed thinking nothing of it and a few hours later I needed to access a file on my Western Digital My Passport Ultra 1GB portable hard disk. ![]()
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January 2023
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